🇮🇳 Hindi · B2 · Law & Administration

Consumer rights

Delhi

Vocabulary

  • उपभोक्ताConsumer
  • अधिकारRight
  • शिकायतComplaint
  • वापसीReturn / Refund
  • गारंटीGuarantee
  • धोखाधड़ीFraud
  • गुणवत्ताQuality
  • क्षतिपूर्तिCompensation
  • विज्ञापनAdvertisement

Consumer Rights in Hindi

India has strong consumer protection laws and discussing them requires formal Hindi vocabulary. At B2 level, you should navigate complaints and rights:

Filing a complaint:

  • शिकायत दर्ज करना (shikaayat darj karnaa) — to file a complaint
  • उपभोक्ता फोरम (upbhoktaa forum) — consumer forum
  • उपभोक्ता संरक्षण अधिनियम (upbhoktaa sanrakshan adhiniyam) — Consumer Protection Act

Expressing dissatisfaction:

  • यह उत्पाद दोषपूर्ण है (yah utpaad doshpoorn hai) — "this product is defective"
  • मुझे वापसी चाहिए (mujhe vaapsee chaahiye) — "I want a return/refund"
  • यह विज्ञापन भ्रामक है (yah vigyaapan bhraamak hai) — "this advertisement is misleading"

Rights you can assert:

  • सुरक्षा का अधिकार (surakshaa kaa adhikaar) — right to safety
  • सूचना का अधिकार (soochnaa kaa adhikaar) — right to information
  • चुनने का अधिकार (chunne kaa adhikaar) — right to choose

Example: उपभोक्ता को दोषपूर्ण उत्पाद की क्षतिपूर्ति माँगने का पूरा अधिकार है।

(upbhoktaa ko doshpoorn utpaad kee kshatipoorti maangne kaa pooraa adhikaar hai.)

"The consumer has every right to demand compensation for a defective product."

Jaipur

Expressions

  • शिकायत दर्ज करनाTo file/register a complaint
  • पैसे वापस माँगनाTo ask for a refund
  • गुणवत्ता में कमीDeficiency in quality
  • उपभोक्ता अदालत में जानाTo go to consumer court
  • भ्रामक विज्ञापनMisleading advertisement

Common mistakes

  • मैंने शिकायत किया
    मैंने शिकायत की

    शिकायत is feminine, so the verb agrees as की not किया

  • उपभोक्ता का अधिकार है वापसी
    उपभोक्ता को वापसी का अधिकार है

    Use को for the person who has a right, and का connects the right to what it is about

  • मुझे क्षतिपूर्ति दो पैसे में
    मुझे पैसों में क्षतिपूर्ति दो

    Word order: specify the form of compensation before the verb

Quick quiz

Question 1 of 5

How do you say “Quality” in Hindi?

This is the mini version

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